Grace M. (Head of HR of a renown Webdesign Agency in Texas, Yearly Revenue 2022: +10 Million US$)

Successful integration of a UX Designer and cultural coaching for both teams.

Executive Summary:

RAFF & PARTNER, a Private Limited company based in Bangalore, India, successfully integrated a UX Designer into a renowned web design agency in Texas. This case study details the seamless onboarding process, cultural coaching, and the benefits realized by both the agency and the new employee.

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Introduction:

Grace M., Head of HR at a well-known web design agency in Texas, sought to hire a skilled UX Designer to enhance their team. With the aim of optimizing costs and accessing global talent, Grace turned to RAFF & PARTNER, specialists in headhunting and employee leasing for U.S. companies, focusing on hiring remote employees from India.

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Problem Statment:

The agency faced a critical challenge in finding a cost-effective yet highly qualified UX Designer. Hiring locally was proving expensive and time-consuming, and they lacked the expertise to manage the complexities of international recruitment and integration.

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Solution Approach:

RAFF & PARTNER provided a comprehensive solution, managing the entire recruitmentprocess from candidate search to onboarding. The agency specified their requirements for theUX Designer, and RAFF & PARTNER took over the rest.

Implementation:

Recruitment Process
1. Initial Consultation: RAFF & PARTNER held a detailed consultation with Grace M. to understand the agency's specific needs.
2. Job Description: A precise job description was created and posted on major job portals in India.
3. Candidate Search: Leveraging their extensive network and database, RAFF & PARTNER identified potential candidates within 6 days.
Selection and Interview
1. Screening: Initial interviews and background checks were conducted by RAFF & PARTNER.
2. Interviews with Agency: Top candidates were presented to Grace M. and her team, who conducted final interviews via video call.
Onboarding
1. Contract Signing: RAFF & PARTNER facilitated the signing of all necessary contracts.
2. Equipment Provision: The selected UX Designer was provided with a high-end laptop as per the agency's specifications.
3. Payroll Management: RAFF & PARTNER managed all payroll and legal aspects, ensuring compliance with Indian regulations.
Cultural Coaching
1. For the Agency: RAFF & PARTNER conducted video coaching sessions to educate the Texas team on Indian cultural nuances and best practices for effective collaboration.
2. For the UX Designer: The new hire received cultural coaching to better understand U.S. work culture and expectations.
Results
1. Cost Savings: The agency realized up to 71% savings on salary costs compared to hiring locally.
2. Seamless Integration: The UX Designer adapted quickly, thanks to the thorough onboarding and cultural coaching.
3. Enhanced Collaboration: Regular coaching sessions improved communication and understanding between the U.S. and Indian teams.

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Client Testimonials and Feedback:

"Working with RAFF & PARTNER has been a game-changer for us. The entire process was seamless, and our new UX Designer has integrated perfectly into our team. The cost savings and quality of talent have exceeded our expectations." - Grace M., Head of HR

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Conclusions and Recommendations:

RAFF & PARTNER's all-in-one service model proved invaluable in this case. By managing every aspect of the recruitment and integration process, they provided a cost-effective and efficient solution. Other U.S. companies seeking to leverage global talent without the complexities of international hiring can benefit significantly from RAFF & PARTNER's expertise.

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